Pickup Request
Track & Trace
Role
- Assistant/ Executive – Operations
Job Location
- Chennai, Bangalore, Mumbai, Hyderabad
Work Experience & Qualification
- 1 – 5 Years & Any graduate
Roles & Responsibilities
- Monitoring of operations activities of loading, unloading of the goods, booking, delivery activities, Service Level activities, Operational Cost.
- Monitor the Damage, Excess, Shortage and Pilferages.
- Preparing various M.I.S. reports.
Skills & Attributes
- Min. 1 year Experience in Hard core Operations Preferably in Transport / Express/ Cargo Industry.
- Good knowledge of working on Computer.
- Good Communication & Analytical Skills.
Role
- Customer Service Executive
Job Location
- Chembur (Mumbai)
Work Experience & Qualification
- 2 – 6 Years & Any graduate
Roles & Responsibilities
- Answer all incoming calls & resolve customer's queries.
- Act on the inquiries of Clients and provide the prospective business leads to Managers.
- Maintain & update call records in specified format.
- Manage the call escalations.
- Maintain the call quality as per the set standards.
- Ensure briefing schedules are adhered to.
- Prepare M.I.S. reports
Skills & Attributes
- Minimum 2 years experience in similar role.
- Good command over Kutchi & Gujarati Language is a Must.
- Working knowledge of Computer & Internet.
- Effective verbal & listening communication skills.
- Demonstrate sound work ethics.
- Self-disciplined and attentive.
Role
- Executive / Sr. Executive/ Asst. Manager – Sales
Job Location
- Mumbai, Bangalore, Chennai, Pune, Surat
Work Experience & Qualification
- 2 - 8 Years & Any graduate - Preferably Diploma or Post graduation in Sales & Marketing.
Roles & Responsibilities
- Generating business from the clients who are required transportation (Sundry / FTL) for movement of goods.
- Achieving Monthly and Quarterly Targets Product wise, in terms of Weight & Revenue.
- Analyzing latest marketing trends and tracking competitors activities and providing valuable inputs to the seniors for fine tuning sales & marketing strategies.
- Ensuring good relations with key accounts & service delivery to generate revenues for additional business and retaining customers for future.
- Providing value added service to customers & monitoring speedy resolution of consumer queries & grievances to maximize satisfaction levels & retaining them by providing optimal solutions.
- Supervising and ensure timely completion of all the operations, billing activities and receivable as per the terms and conditions.
Skills & Attributes
- Min. 1 year experience in Hardcore sales & marketing preferably in Transport/ Express/ Cargo Industry.
- Good Communication, Presentation, Analytical & Negotiation skills with pleasing personality.
